Goodbye Crunch: Step-by-Step Guide to Cancel Your Plan

What Canceling Your Plan Entails

Nothing lasts forever, and the same goes for your Crunch membership. Whether you’re a long-time member or simply want to try something new, canceling your plan is easy. Here’s what you need to know:

  • Choose your Cancelation Date: You can cancel at any time and Crunch will prorate your remaining days in the billing cycle.
  • Fill out the Cancelation Form: You can access the online form in your account. As part of this process, you’ll be asked to provide feedback on why you’re leaving.
  • Make Sure Your Lockers are Empty: Make sure all personal belongings are removed before submitting a cancelation request, otherwise a manual locker fee will be charged if necessary.
  • Update Payment Settings: Keep your account settings up-to-date and remove any active payments associated with Crunch.

These steps provide everything that is needed to process and complete a full cancelation of your plan at Crunch. Following them makes sure that no loose ends remain in order for an effortless transition out of Crunch membership.

How to Cancel Your Plan Online

Canceling your membership with Crunch couldn’t be easier. You can do it online in three easy steps with no need to visit a gym or speak to a representative.

Here’s how to cancel your plan online:

  1. Log into your Crunch account and click “My Memberships”
  2. Click “Cancel My Membership”
  3. Select “Confirm Cancelation” and follow the steps provided by Crunch
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Once you successfully cancel your membership, you will receive a confirmation email from Crunch that includes important information about when your cancelation will become effective and when any current dues will be refunded. Your membership should be canceled within 24-48 hours of submitting the cancelation request. You can always contact Customer Care for any questions or help needed during the process.

How to Cancel Your Plan Over the Phone

If you’re the type of person who prefers to speak to a real person, then you can cancel your Crunch membership by phone. All you have to do is:

  1. Call Crunch’s Member Services team at 844-CRUNCH-3 (844-278-6243)
  2. Provide your membership information (name, address and other details)
  3. Request to cancel your plan

During the call, the representative will review your account and confirm cancelation once everything is in order. Be sure to ask any questions prior to confirming cancelation. The representative will also inform you about your refund status, if applicable.

What Happens to Unused Visits and Credits

So, after you’ve decided to cancel your Crunch membership, the next important question is what happens to your unused visits and credits. Here’s what you need to know:

Unused Visits

Any unused visits in your account will be valid until the expiration date at the time of cancelation. So if there’s a few extra days on that month-long membership package, you can still use them up before cancelation.


If you have unused credits in your account, your options are a little different:

  • You can request for a full refund for the remaining balance
  • Or use them as future credit with any Crunch location before the expiration date
  • Some locations may also accept credits from other franchised Crunch locations too.
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It’s important to note that requests for refunds must be made within 90 days of cancelation and require proof of purchase. Refunds will be processed back to original form of payment.

What Happens to Membership Benefits and Rewards

Canceling your Crunch membership doesn’t mean you have to give up all the benefits and rewards that come with it. After you cancel, you may still be able to take advantage of those, depending on how long your membership term was.

Your rewards and benefits depend on the different packages that come with your Crunch membership. Here’s how they work after you cancel:

Monthly memberships

Any accumulated rewards and benefits associated with a monthly membership plan will be forfeited after cancelation.

Pre-Paid memberships

If you have a prepaid membership plan, any remaining rewards or benefits can be used for up to 30 days after the cancelation date, as long as there is an active payment method associated with it.

Annual memberships

Any accumulated rewards and benefits associated with an annual membership are forfeited only if cancelation occurs within 180 days of the original start date. Otherwise, unused discounts can be used for up to 30 days beyond cancelation.

Canceling your Crunch membership doesn’t mean saying goodbye to all the great deals that came with it—you still have some access after you cancel your plan. So why not take advantage of them while you can?

Tips for Canceling Your Membership

Canceling your membership at Crunch doesn’t have to be a chore. You just need to follow the right steps and you’ll be on your way. Here are some helpful tips to keep in mind when canceling your Crunch membership:

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Follow the Cancelation Policy

Before going forward with the cancelation process, make sure you understand and follow the company’s cancelation policy. This includes understanding any applicable fees that may come with canceling your membership, as well as any additional paperwork or forms you may need to submit.

Talk To Member Services Specialist

It’s a good idea to contact a member services specialist at Crunch as soon as possible. They can help answer any questions you may have about the process and provide more information about fees, contracts, and other requirements for canceling.

Plan Ahead for Future Visits

If you’re planning to visit Crunch again in the future, make sure to plan ahead of time for the best experience. You can do this by signing up for their monthly plan, which can help save money on memberships and other services.

Following these tips will ensure that canceling your Crunch membership is a stress-free process. Knowing what’s ahead of time can help ease any confusion or worries that may come up during the cancelation process, making it easier to move on with your life!

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