How to Cancel Terminix: A Step-by-Step Guide


Are you considering canceling your Terminix service?

How to Cancel Terminix

Terminix is a pest control company that offers services to protect your home or business from unwanted intruders. Unfortunately, it can sometimes be difficult to cancel their service, as they require certain steps to be taken and some paperwork to be filled out.

The good news is that canceling Terminix doesn’t have to be a long, drawn-out process. In this article, we’ll provide you with a step-by-step guide on how to cancel Terminix and save you time and money in the process. We’ll also provide some helpful tips on how to best prepare for the cancelation and make sure that all of your paperwork is in order before you sign anything.

Understanding Terminix Contracts

Before getting into the specifics of how to cancel Terminix, it’s important to understand their contracts. Terminix contracts typically include a variety of services, such as termite and pest control, and they can range from short-term to long-term agreements.

The good news is that many Terminix contracts are open-ended, meaning that you can cancel your contract at any time without being subject to cancelation fees or other penalties.

However, before you decide to cancel your contract, it’s important to review the terms and conditions of the agreement as some Terminix contracts require at least 30 days notice for cancelation. Additionally, if your contract includes a guaranteed service warranty it’s important to check the details of that agreement as well in order to ensure that you receive all of the services promised at the time of signing.

How to Contact Terminix for Cancelation

If you want to cancel your Terminix subscription, there are a few steps you need to take. The company offers two ways for you to cancel: by phone and through the Terminix website. Both methods require that you provide your account details.

Canceling by Phone

If you choose to call Terminix, simply dial 1-800-837-6464. To ensure that the cancelation process goes smoothly, make sure to have your customer number and service information available so that customer service can identify your account.

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Canceling Through the Website

If canceling online is more convenient for you, simply log into your Terminix account on the website. Then, click on “My Account” and select “Services” from the dropdown list. You should see a list of all of your current services; click “View Details” next to the service you wish to cancel. On this page, click “Cancel This Service” and confirm your cancelation request by clicking “Yes, Cancel Now.”

Cancelation Fees and Refunds

If you are still within Terminix’s cancelation period, you may be eligible for a full or partial refund. The details of your refund will vary depending on when in the cancelation period you request your service to be terminated, and what services you have purchased. It is important to note that there are certain fees associated with canceling a Terminix service and these fees should be accounted for before canceling.

Some fees associated with canceling a Terminix service include:

  • A termination fee which can range from $50 to $100
  • An upfront fee, if applicable
  • An equipment removal fee
  • Any prorated costs associated with unused services

If you have any questions about potential cancelation fees or whether you are eligible for a partial or full refund, it is best to contact Terminix directly for more information.

Disputing Charges With Terminix

If you’ve already gone through the termination process with Terminix and are still receiving charges, it’s time to dispute those charges. You can do so either by phone or by mail.

By Phone

Upon calling Terminix, you may be asked for personal information such as your account number and full name. Once these have been provided, you can explain why you believe the charge is not valid and ask them to remove it.

By Mail

Alternatively, you can send a letter by mail detailing your dispute. Be sure to include all relevant information such as your account number and name, as well as the amount of the disputed charge and an explanation of why it should not be charged. After sending the letter, contact Terminix’s customer service team to ensure they received it.

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Laws and Regulations Surrounding Terminix Contracts

When you sign up for Terminix services, you’re entering into an agreement that may come with certain restrictions – but that doesn’t mean you can’t cancel the service if your needs change. In fact, under the Consumer Rights Act of 2015, consumers in the United Kingdom have the right to cancel their Terminix contracts within 14 days (this is known as a ‘cooling-off period’).

Once the 14 days of your cooling-off period are up, there are still laws and regulations in place to make it easier for you to cancel your Terminix contract should you decide to. Here is a look at what those entail:

  • Written Notice: You must provide Terminix with written notice of your intent to cancel. This notice must include specifics such as when it’s effective and your name, address and reference number.
  • Payment: You will be responsible for any payments due under the contract up until its termination date.
  • Cancelation Fees: Depending on when you choose to terminate the contract with Terminix, there may be a fee associated with canceling early. However, there’s no need to worry – this fee is capped at a maximum of £25 or 15% of the total cost of your remaining payments under the contract (whichever is lower).
  • Unfinished Services: If there is any work being performed by Terminix at the time of cancelation, they may be entitled to payment for those services up until their completion date. Make sure all necessary payments have been made before terminating the agreement.

Alternatives to Terminix Services

Canceling your Terminix service is not the only option when dealing with a pest problem. There are several alternatives to Terminix services that should be considered before making the decision to terminate your contract.

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Do-It-Yourself Solutions

One popular option for getting rid of pests is to take on the job yourself. DIY solutions are typically much less expensive and can be just as effective as a professional exterminator, depending on the type of pest you are dealing with. There are a variety of products available on the market that can help you get rid of pests such as roaches and ants quickly and easily.

Hiring an Exterminator

If you’re looking for a more thorough solution, you may consider hiring an independent exterminator who specializes in pest control rather than working directly with Terminix. This option can be cost effective and provides customers with greater flexibility in terms of scheduling and service plans.

Professional Services

If you’d prefer to have someone take care of all aspects of your pest issue, including prevention, there are plenty of professional services out there that provide comprehensive solutions for pest control. These services usually include regular visits from a trained technician who inspects premises for signs of infestation and provides treatments as needed to keep pests at bay.


Canceling Terminix can be a quick and easy process, as long as you’re aware of the steps needed to do so. You must first contact Terminix directly or work with a local agent to receive confirmation of the cancelation. You should also be sure to review any applicable cancelation fees, as Terminix may require them for the cancelation to be complete. Finally, it’s important to follow up with Terminix to ensure the cancelation is processed and that you receive a refund, if applicable. With careful and strategic planning, you can successfully cancel your Terminix membership, saving time and money in the process.

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