Has the time come to say goodbye to your Twitch subscription? You’re not alone—it happens to the best of us. Whether you don’t have the time anymore or need to save a few bucks, canceling your Twitch subscription is quick and easy.
Let’s cut right to the chase: here are all the steps you need to follow in order to cancel your Twitch subscription in a jiffy. We’ll spell out which buttons to press and where, so you don’t have any excuse for not following through. With just a few taps and clicks, you can be free from that monthly streaming bill. Now let’s get started!
- Understand Your Twitch Subscription
- Review Subscription Options on the Subscription Page
- Change Your Subscription Type or Cancel in Settings
- Terminate Any Connected Third-Party Subscriptions
- Follow Up With Twitch Customer Support for Confirmation
- What to Do if You Can’t Access the Subscription Page
Understand Your Twitch Subscription
If you’re a Twitch viewer, chances are you have a subscription. With a Subscription, your credit card is charged each month for access to exclusive emotes, badges and content from your favorite streamers. But if you’re looking to cancel that Subscription, it’s all too easy to feel lost in the weeds of Twitch’s interface.
That’s why it’s important to understand your subscription before trying to cancel it.
Head to your Settings page and take a look at the list of streamers that you’re subscribed to and how often you’re charged for each one. If everything looks good here and nothing needs changing, click on the “Cancel Plan” button below any of the streamer listings.
After clicking “Cancel Plan”, you’ll be asked if you’re sure—make sure that this is what you want before confirming! Once the plan is canceled, Twitch will confirm with a success message and send an email notification as well. Now that everything is taken care of, it’s time to say “Buh-bye!” to that Subscription and move on!
Review Subscription Options on the Subscription Page
The next step in canceling your Twitch subscription is to go to the Subscriptions page. You can easily find it in the user menu in the top-right corner of your screen.
Once you’re on the page, you’ll see a table with all of your Twitch subscriptions and their expiration dates. It’s important to take a look at this table before canceling any active subscription, as some are subject to auto-renewal by default.
If you have an active auto-renewing subscription, you’ll need to double check the renewal date and make sure that you cancel your subscription prior to that date so that you aren’t charged for future payments. To do this, simply select “Cancel Subscription” next to any active auto-renewing subscriptions and then click “Yes, cancel subscription” on the confirmation window that appears.
Change Your Subscription Type or Cancel in Settings
Ready to take the plunge and unsubscribe? It’s really easy. All you need to do is head to your Settings, which can be accessed by clicking on your profile icon or avatar in the top right corner.
Once you’re in Settings, scroll down and find the Subscriptions tab under the “Connections” heading. From there, you’ll be able to see all your active subscriptions, including all the channels you follow. To cancel any of those, simply select “Change” next to the channel name, then choose “Cancel Subscription” from the dropdown menu that appears.
You have now successfully canceled your Twitch subscription! Just make sure to double-check and make sure that you’re no longer subscribed, as it may take a few hours for it to actually be reflected in your account.
Terminate Any Connected Third-Party Subscriptions
If you subscribed to Twitch through a third-party, such as Amazon, iTunes, or Google Play Store, then you will have to terminate those subscriptions separately. These payments will continue, even if you cancel your Twitch subscription in your Twitch account settings.
To ensure that you’re no longer being charged for the third-party service, follow these steps:
- Log in to your Amazon account
- Go to ‘Manage Your Content and Devices’
- Select the ‘Subscriptions’ tab
- Locate and select the Twitch subscription
- Select ‘Turn Off Auto-Renew’
- Confirm your cancelation of the subscription
- Open iTunes or App Store on your mobile device
- Tap on your profile icon located in the top right-hand corner
- Tap on ‘Manage Subscriptions’
- Locate and select the Twitch subscription
- Select ‘Cancel Subscription’ and confirm
Google Play Store
- Visit playstore/settings while logged into your Google Play account
- Select ‘Subscriptions’ from the list of options
- Locate and select the Twitch subscription 4) Select ‘Cancel Subscription’ and confirm
Terminating connected third-party subscriptions is necessary to ensure that no additional charges are made after canceling your Twitch subscription in your Twitch account settings!
Follow Up With Twitch Customer Support for Confirmation
When it comes time to follow up with Twitch customer support for confirmation, you’ll be glad that you’ve kept track of the steps you followed, date and time of cancelation, and any relevant screenshots.
With this information in hand, contact Twitch customer service by visiting twitch.tv/support or sending an email to firstname.lastname@example.org. When prompted, be sure to provide the following details:
- Subscriber ID (if known)
- Date and time of cancelation
- Transaction details and payment method used
- Screenshots of your account settings and cancelation confirmation
Having all the required information ready will help make the process go much more smoothly, and you can expect a response from Twitch customer service within 1-2 business days. Once they’ve reviewed your request, they’ll confirm your subscription has been canceled — and then you’re all good to go!
What to Do if You Can’t Access the Subscription Page
Have you been trying to get to the subscription page, but can’t figure out how? If so, don’t worry — we’ve got your back. Here are some quick steps you can take to make sure that your Twitch subscription is canceled.
Log Out and Log In Again
The first thing to try is logging out and then logging in again. This can help reset the system and make sure that you’re able to access the right pages. It’s a simple fix!
Clear Your Cache & Cookies
If logging out and in doesn’t work, try clearing your cache & cookies. This is a great way to reset your browser and make sure that everything is working as it should be — just make sure not to clear anything else you don’t have to!
Contact Twitch Support
If none of these steps seem effective, try reaching out to Twitch support directly. They should be able to help you figure out how to cancel your subscription, usually within 24 hours or so.
Have you got any questions about canceling your Twitch subscription? You’re not the only one. Here are some of the most common questions and their answers:
What Happens When I Cancel Twitch?
When you cancel your Twitch subscription, you will no longer be able to access content provided by Twitch, like game streams and cool video clips. Your access to content that was purchased through the subscription, like emoticons and chat badges, will also be revoked.
Can I Change My Mind After Canceling?
Yes! If you cancel your subscription and then decide you want it back later, simply go back to the Subscriptions page in your Settings and reactivate it. That way, you’ll get access to all of the content that comes with your subscription again.
Is There a Cool Down Period After Cancelation?
Yes, when you cancel your subscription there is a seven-day cool down period before it takes effect. This allows you enough time to reconsider and reactivate if desired.
Canceling your Twitch subscription is a straightforward process that doesn’t take much time. All you need to do is access your account settings, click the unsubscribe button and confirm the cancelation. You can even do this from your mobile device or tablet.
Canceling your Twitch subscription is a great way to free up some extra space in your streaming budget and still keep enjoying your favorite content on Twitch. However, if you find yourself missing your subscription, it’s easy to resubscribe anytime. All you need to do is log into your account and follow the same steps as when you canceled. So don’t worry, you can always resubscribe again later if you change your mind!