If you have an iPhone 13 and it’s not charging, don’t panic.
It could be a number of different things causing this issue, and there are a few steps you can take to try and fix the problem yourself. From checking the Lightning port for any debris to resetting your device, there are many potential solutions that could help get your phone back up and running in no time.
Diagnosing the Causes of Charging Issues
If you’re experiencing charging issues with an iPhone 13, don’t panic—you’re probably much closer to a solution than you think. To begin, take a few moments to go through the following list of troubleshooting steps:
- Check the port. Make sure it is clear and free of debris that could be hindering a proper connection.
- Check the charging cable. If it’s visibly damaged or frayed, you may need to replace it with an Apple-approved cable.
- Try restarting your device. Press and hold either volume button and the side button until the power off slider appears. Slide to power off then press and hold the side button until you see the Apple logo.
- Try resetting your device’s settings (Settings > General > Reset > Reset All Settings). This may not solve anything but it is worth attempting if none of the above works.
- Try charging with a different wall adapter or charging cable if possible. It might not be your phone at all but one of its components instead.
The most important thing to remember here is not to panic—chances are pretty good that you can identify and resolve the issue quickly by working through these tips!
Power Cycle the Device
If your iPhone 13 isn’t charging, the most important thing to do is to power cycle the device, which will help reset the battery and provide a fresh start. To do this, simply follow these steps:
- Unplug your device from the power source.
- Hold down the sleep/wake button and either volume down button until you see the Apple logo on your screen.
- Once your device is powered up again, plug it back in and check if it’s charging.
Power cycling an Apple device can help reset its battery and also provide a fresh start to its operation, leading to better performance overall. This simple step can also often fix minor issues and save you from having to take more drastic measures that may involve resets or repairs.
Check the Charging Port and Cable
If your Iphone 13 isn’t charging, the first step is to make sure you’ve got a good connection between the port and the charging cable. Check that your device and cable are both clean of dirt or debris, as these can interfere with the charging process.
Next, try using a different cable. If you’re using a third-party one, try with an Apple-certified model. Apple’s official cables are designed to provide optimal power and speed for charging, so it’s worth giving it a go. If you’re already using an Apple-certified model, then switch to another one of them – if the problem persists, then it’s likely not the cable which is causing the issue.
Finally, ensure that your device isn’t too hot or cold when you plug into charge – leaving your Iphone 13 in an environment outside of its recommended temperature range may reduce its ability to charge correctly.
Reset Your Phone
If your iPhone 13 is not charging, it might be time to reset it. Resetting can help eliminate any software-related issues that could be preventing your battery from taking a charge. It’s a surprisingly straightforward process and there are a few different methods available. Just make sure you back up your phone beforehand, as resetting will delete any data stored on the device.
Reset from the Settings Menu
One way to reset your iPhone 13 is from the Settings menu:
- Open up the settings app on your home screen
- Tap on “General”
- Scroll to the bottom and select “Reset”
- Choose the ‘Reset All Settings’ option
- Enter your passcode when prompted
- Confirm your selection by tapping ‘Erase All Content and Settings’
- Your phone will restart and you can then check if it’s taking a charge again!
Alternatively, another method is through iTunes. If this option fails, try hard resetting your device by pressing and holding both the power button and either volume button until you see the Apple logo appear onscreen – this should take 20-30 seconds – before trying charging again after it reboots.
Try a Different Charger and Cable
If your iPhone 13 still isn’t charging, try using another charger and cable. It may be that the charger or cable is not compatible with your device or is malfunctioning. Remember to use only authentic and certified cables and chargers for your iPhone 13.
You can also try charging from a USB port on your Mac or PC. This will confirm whether the issue might be with the power adapter, but only if it works. To do this:
- Connect one end of the lightning cable to the iPhone 13, and the other end to one of the USB ports on your Mac or PC
- Wait for a few seconds—you will see an image of a battery on your device’s screen
- If you don’t see an image of a battery on your device’s screen, then unplug the cable from both devices and try using another USB port
- If you see an image of a battery on your device’s screen, then it means that your power adapter is probably causing the issue—try using another power adapter if this is the case
Visit an Apple Store or Authorized Service Provider
If your iPhone 13 isn’t responding to charging and using basic troubleshooting methods has not worked, it may be time to take it to an Apple Store or authorized service provider.
An Apple Store expert or authorized service provider can often diagnose and fix your iPhone’s charging problems in person. They have access to specialized tools and software used to diagnose issues with the device, and can provide helpful advice on how to care for your device.
Here are a few tips for visiting an Apple Store or authorized service provider:
- Make sure you have all the necessary documents and warranty information handy
- Prepare a list of questions or issues that you want addressed
- Avoid bringing additional personal items as they may slow down the process
- Be sure to mention your charging issue when speaking with a representative
- Have a backup device ready in case you need to run errands while you wait for a technician