So, you’ve decided to cancel your Amazon Seller Account. Whether this is due to a change in personal circumstances or simply a lack of success, it’s important to understand the process before you take that final step. That way, you can be sure you’re doing it correctly and not leaving any loose ends that could cause complications down the line.
In this article, we’ll walk through the steps of successfully canceling your Amazon Seller Account. We’ll cover everything from understanding why it’s important to take certain steps and how to avoid any unexpected outcomes due to lack of planning. As well as giving helpful instructions for each step, we’ll also provide insider tips for ensuring a smooth transition out of Amazon’s seller platform.
- Reasons to Cancel Amazon Seller Account
- Reviewing Your Active Listings and Orders
- Finishing Upstanding Balances
- Closing Your Seller Account
- Deleting Your Payments Profile
- Canceling a Professional Seller Account
Reasons to Cancel Amazon Seller Account
If you’re a seller on Amazon, you may have thought about canceling your account. Whether it’s due to issues with customer service or changes in your business strategy, there are plenty of reasons that you might consider this option.
Before making the decision to cancel your Amazon Seller Account, here are some of the important factors that you should consider:
- High costs associated with Amazon marketplace fees
- Difficulty navigating customer service channels
- Changes in market conditions or competition level
- Negative reviews or feedback from customers
- Lack of time or resources to manage an Amazon store
Regardless of the reason, if you feel like canceling is the right choice for you and your business, there are steps you need to take to ensure it’s done correctly. Knowing all the ins and outs can save you from making a costly mistake or facing future legal issues.
Reviewing Your Active Listings and Orders
Before you can officially cancel your Amazon seller account, you need to conduct a final review of all your active listings and orders. This means, checking if all of them have been fulfilled or canceled. Any orders that are not fulfilled or canceled will need to be taken care of before proceeding with the cancelation process.
To review your active listings and orders:
- Log in to Seller Central and review your Orders section for any open orders or pending payments.
- If there are any open orders or pending payments, make sure they are completed before canceling.
- Go to the Inventory tab and check if all the listed products have been sold or removed from the marketplace.
- If some items are still active in the marketplace, deactivate them so that you don’t get charged for long-term storage fees.
- Lastly, go through the Performance tab of Seller Central and check if any disputes need to be handled before you cancel your account.
Canceling your Amazon seller account is a straightforward process as long as you make sure to take care of all outstanding orders and listings beforehand. Keeping track of this information will help you avoid surprises during the cancelation process and ensures that it goes smoothly and successfully.
Finishing Upstanding Balances
Once you’ve deactivated your seller account and terminated it, Amazon requires you to finish up any outstanding balances you may have. This step is often the most difficult part in the cancelation process, as it involves going through various records to check if there are any payments due to Amazon or if there are refunds still owed to customers.
To clear out your balance, take the following steps:
- Identify any overdue payments for fees, taxes and other costs associated with your account. Make sure that all of these are taken care of in full before proceeding.
- If you have issued refunds to customers, make sure the money is withdrawn from your bank account or credit card and sent to Amazon’s bank or payment processing company.
- If you have used a third-party payment processor like PayPal or Stripe, review their terms and conditions regarding refunds and cancelation policies. Any fees they have deducted from your payments should be refunded back to you in full before closing your seller account.
- When all balances have been settled up, contact customer service for confirmation that everything has been taken care of.
Closing Your Seller Account
Canceling your Amazon seller account is almost as easy as signing up to become a seller. All you have to do is follow a few simple steps.
4.1 Conclude Outstanding Transactions
The first step is to conclude any outstanding transactions with customers so that you can close the seller account on good terms. This includes responding to inquiries, processing returns, sending out refunds and canceling any open orders.
4.2 Close your Seller Account
Once you have resolved all outstanding transactions, you can proceed with closing your seller account by logging into Seller Central and navigating to the Account Info section of your settings in the top right-hand corner of the screen. Once there, click “Close My Account” and follow the prompts to complete the process.
You will receive an email from Amazon letting you know that your request for closure has been received and is being processed. Most closure requests are processed within three business days but in some cases can take up to five business days depending on how busy Amazon is at the time of your request.
Deleting Your Payments Profile
You’ll also want to delete your payments profile when you’re ready to cancel your Amazon Seller account. This is easy, but it’s a step that people often miss – so don’t forget it.
Deleting your payments profile will:
- Ensure that no payments are made through the profile after you cancel your account
- Disconnect any payment methods that were associated with the account
- Close any open orders that haven’t been fulfilled yet
To delete your payments profile, simply go to “Manage Your Payments Profile” and click on “Delete Payments Profile.” You’ll be prompted to confirm the deletion, and once you do, the process is complete. That’s all there is to it!
Canceling a Professional Seller Account
So you’ve had enough of being a seller on Amazon—time to cancel that seller account. There are a few steps you need to take in order to do it correctly.
Deactivate all of your listings
The first step is to deactivate all active listings. You can do this by going into the “Manage Inventory” tab and selecting the “Deactivate” option for each item. If you have any pending orders, make sure to also cancel them too, since they’ll be automatically canceled if your account is deactivated.
Put your payment settings on hold
Next, you’ll need to go into the “Payments Settings” tab and uncheck the box that says “Allow no new orders”. This will ensure that no customers will be able to place an order with your store until you reactivate your account or delete it completely.
Request for cancelation
Once these steps are done, you can visit the Amazon Seller Central page and click on the “Help” tab at the top right corner. You should be able to see a “Contact Us” option under where it says “Account Settings & Payment”. Click on this and let Amazon know that you’d like to permanently close your account. Finally, they’ll send an email confirming the cancelation of your Amazon Seller Account, usually within 24 hours.
If you have more questions about canceling your Amazon seller account, here are some answers to some commonly asked questions:
Is there a cost associated with canceling my Amazon seller account?
No, there is no cost associated with canceling your Amazon seller account.
Will I still receive emails from Amazon after I cancel my account?
Yes, you will still continue to receive emails from Amazon related to transactions you completed before the cancelation of your account. You may also receive notifications from Amazon related to policy updates or changes.
Can I delete my reviews or feedback?
No, once you have submitted reviews or feedback for a product or service on Amazon, it will remain published and can’t be removed. However, similar to other websites and apps, you are welcome to edit your reviews as long as it’s not done maliciously.
Can I reopen a canceled account?
Yes, it’s possible for you to reopen your canceled account if you decide that selling on the Amazon platform is right for you. To do so, contact Seller Support through Seller Central and request the reactivation of your account.