How to Cancel That Payment: A Step-by-Step Guide for Amazon Users

It’s happened to all of us—you’ve clicked “Place Order” on Amazon, only to realize you made a mistake or changed your mind. Don’t worry—we’re here to guide you through how to cancel that payment.

Don’t let the fear of giving in to impulse buying control you! Canceling an Amazon payment is a straightforward process; all you need is your Amazon account and order details. With our step-by-step guide, we’ll help you cancel that payment with confidence.

Whether it’s an accidental click or intentional return of items, canceling an Amazon payment doesn’t have to be a headache. In this guide, we’ll tell you exactly how to do it and provide some tips along the way so both you and your wallet can feel at ease!

Understanding Payment Authorizations

When you place an order on Amazon, the company has to verify that your payment method is valid. This means the merchant sends a “payment authorization” request to your bank, who sends back an authorization code. The merchant confirms the payment and schedules a shipment.

However, you can cancel this process before it’s complete—but it pays to understand how it works first. Both Amazon and many banks will use “payment authorizations,” which “reserve” the funds for up to two days, but don’t actually deduct them from your account yet. For instance, if you wanted to purchase something from Amazon for $50 but only had $45 in your account, you may still be able to authorize the purchase according to your bank’s rules and withdrawal limits.

Once that authorization is calculated and sent back, Amazon adds the transaction information in their system—so canceling requires removing it from both systems before any money exchanges hands. That’s why understanding your bank’s payment authorization policies can help you avoid a mistake and cancel an order quicker if need be!

Canceling an Amazon Payment Order

If you’ve accidentally made a payment order on Amazon that you’d like to cancel, there are a few steps you can take to help rectify the situation. Here’s how:

Step One: Check Your Order Status

First, check the Order Status page on your Amazon account to make sure the order has not already shipped. If it has already shipped, then you cannot cancel the order—but you can return it after it arrives. To check your order status, log into your account and select the Your Orders tab in the upper-right corner of the page. This will display a list of all your recent orders, so find the one in question and click the Order Details button for more information about that particular purchase.

Step Two: Locate Your Payment Order

Next, scroll down until you find an orange Cancel Items box with a drop-down menu below it. Clicking this menu will give you several options for canceling either some or all of your items from an order, as well as any outstanding payment orders associated with them. Selecting the Cancel Payment Order option should cancel any pending payments associated with that particular order.

Step Three: Verify Cancelation

Finally, go back to check your Order Details page again to make sure that it states “Payment Canceled” under Payment Method or Payment Status—and if so, you’re done! You have now successfully canceled an Amazon payment order.

Confirming Cancelation of Payment Order

The last step in canceling your payment order on Amazon is to confirm the cancelation. To do this, you’ll need to go to your order details page and select the Cancel Order button. Once that’s done, the cancelation will take effect immediately and you won’t be charged for the purchase.

It’s important to remember that some orders may have already been processed before you can cancel them, so it’s essential to keep an eye on your order details in case of any updates. Additionally, there may be occasions where a cancelation request cannot be processed, so it’s worth double-checking with customer support if that happens.

Amazon also allows users to undo payment orders if they’ve recently been canceled. This means you can click on the Reverse Cancelation button and re-initiate your purchase if necessary. It’s especially helpful if your payment order was accidentally canceled or if you need to purchase something quickly and don’t have enough time to wait for your cancelation request to go through.

Avoidance of Subscription Charges

Are you running into subscription charges from purchasing something on Amazon? Well, you’re not alone. Thankfully, there’s an easy way to cancel any payments and avoid those pesky subscription charges. Here’s how:

  1. Log into your Amazon account and open the ‘Account & Lists’ page.
  2. Click ‘Your Subscriptions & Sold by’ on the left hand sidebar.
  3. Select ‘Manage subscription’ next to the item you want to cancel.
  4. Click the box next to ‘Cancel Subscription’ and confirm your cancelation by clicking the button at the bottom of the page that states ‘Cancel Subscription’.
  5. Your purchase will now be canceled and all future subscription payments will stop being billed to your account!

It’s as simple as that! So if you need to avoid subscription charges from something you purchased on Amazon, no problem—just follow these steps above and be sure to double check that everything has been processed correctly along the way.

Refunds for Canceled Payments

Once you’ve canceled a payment order, you’ll need to think about refunds. The good news is that Amazon will typically refund the money back to your original payment method.

To get the refund, you’ll need to make sure you’re eligible. If the payment was made in the last few days, there shouldn’t be any trouble getting a full refund—but if it was made longer ago than that, you might have to wait longer before seeing your money.

Here’s what you need to know when requesting a refund on Amazon:

  • You can request a full or partial refund within 30 days of your purchase date
  • Refunds usually get processed within 3-5 business days
  • In some cases, Amazon may deny a payout if they suspect fraud or misuse (in which case they’ll investigate first)
  • If you’re in contact with the seller, they might offer an alternative type of Payment Protection instead
  • Sometimes Amazon may issue promotional credits instead; this varies from country to country and depends on the original payment method used
  • With certain payment methods like PayPal and Shop Pay, earning rewards or points may be impacted depending on the type of refund applied
  • Gift card balances won’t be affected by refunds or credits

Troubleshooting Failed Payments

Now, troubleshooting failed payments requires a different approach. If your payment didn’t go through, then you might see an error message like this in your Amazon account: “Your payment method was declined.” Fortunately, Amazon makes it easy to resolve this issue by allowing you to update your payment method or try another one. But if the problem persists, then there are a few other steps to take.

Contact Your Bank or Financial Institution

The first step is to reach out to your bank or financial institution and inquire about the failed payment. Since Amazon doesn’t store your credit card information, they need authorization from the bank before they can complete a transaction on your behalf – so they might be able to provide some useful insights into why the payment failed in the first place.

Check Your Account Balance

Another potential cause of a failed payment could be insufficient funds in your account. So if you’re having trouble with payments on Amazon, make sure that you have enough money in your bank account before trying to complete any transactions on their platform.

If none of these solutions work and you’re still running into trouble with payments on Amazon, then don’t hesitate to reach out directly for assistance from their customer service team. They should be able to identify and help resolve any issues quickly and easily!


There are a few questions that come up when it comes to canceling a payment on Amazon—here are the answers:

1. Can I Cancel a Payment After I’ve Placed the Order?

Yes! As long as the payment hasn’t been processed (which usually takes a few hours), you can cancel the payment and see your account balance update instantly.

2. What if the Payment Has Already Been Processed?

If you need to cancel the payment after it’s already been processed, you’ll need to contact Amazon customer service, as they’ll be able to process the refund for you. However, keep in mind that there may be some delays associated with this process, as they will need to investigate and make sure all of your information is correct before processing the refund.

3. What if My Payment is Declined?

If your payment is declined, it may take a few business days for your bank or credit card issuer to process and refund your money back into your account. If it has been more than a few days and you still haven’t seen any changes in your account balance, reach out to Amazon customer service so they can help get everything sorted out for you.

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